BNSF Automotive 2023 Thanksgiving Operating Plan

TRAIN SERVICE
This year, BNSF will observe the Thanksgiving holiday on Thursday, November 23, and Friday, November 24. BNSF will operate automotive trains over the holiday and our automotive facilities will remain fully staffed and open for haulaway during normal scheduled hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. Due to lighter traffic volumes over the holiday, we anticipate some extending of our service schedules as we consolidate volumes to fill trains. We expect shipments arriving from Wednesday, November 22, through Monday, November 27, may experience delays of up to 48 hours.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your username and password. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.

Customer Support will maintain a limited staff on Thanksgiving Day and Friday, November 24. Normal coverage will resume on Saturday, November 25.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.